The diligence of the below has been built in accordance with CDC guidelines and health officials listed here. Should you have any questions at any time, please press 'get help' in your app to talk to any of our representatives. 

If an employee reports symptoms of COVID-19 or if a employee reports that someone in their household has symptoms of COVID-19:

Symptoms are defined as having a fever and/or dry cough/shortness of breath

Consult a medical professional first. 

After, this employees should seek home isolation until they have 3 days (72 hours) of no symptoms or use of fever-reducing medications and no cough or shortness of breath and it has been at least 7 days since symptoms first appeared.  

Example:

An employee reports a fever to call out of a shift on March 18th.  They are suspended until March 25th by default.  Should they have no fever or cough symptoms since March 22nd then they would be able to return on March 25th.  However, if they were to just recover on March 23rd they would not be able to return until March 26th. 

Example:

An employee reports that their child has a fever and is calling out for a shift on March 20th.  They are suspended until March 27th by default.  Should the child or the caregiver have no fever or cough symptoms since March 24th then they would be able to return on March 27th.  However, if they were to just recover on March 25th they would not be able return until March 28th.

If an employee reports to have been in contact with someone with known or suspected COVID-19 or if someone in their household has been in contact with someone with known or suspected COVID-19 or 

This employee should seek home isolation for a period of 3 days to ensure that they show no symptoms of COVID-19.  If they do not show any symptoms after this period of time they should return to work with caution and we should communicate with the facility to ensure that they have the proper PPE when working for the next 7 days. 

If an employee has traveled internationally to any high risk countries (Europe, China, etc) -  

This employee should seek home isolation for a period of 14 days to ensure that they are not infected. 

If an employee tests positive to COVID-19:

This employee should seek home isolation after consulting with a medical professional.  They can continue to work under the following conditions.

Home- based: Employees should seek home isolation until they have 3 days (72 hours) of no symptoms or use of fever-reducing medications and no cough or shortness of breath and it has been at least 7 days since symptoms and since they tested positive.

Test: Employees must not have any symptoms of COVID - 19 and received 2 consecutive negative tests that are more than 24 hours apart.

Lab: Employees should seek home isolation until at least 7 days have passed since the date of the positive COVID-19 test and they have had no subsequent illness.

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