Here are ShiftMed, we offer a variety of healthcare coverage option to take care of you while you take care of patients. After working just one shift, you can access the quality coverage you need and deserve.

Plan offerings include various medical, dental, vision, short-term disability, and life insurance options through Aflac.

ShiftMed has also partnered with Hooray Health to offer a unique illness and accident plan for all employees! Employees enrolled in this plan have access to $0 telemedicine, the Hooray Health Network of Retail Clinics and Urgent Care Centers for only $25 per visit, accident coverage, Rx Savings, virtual behavioral health visits, and more!

Hooray Health offers a unique benefit for ShiftMed employees called the Advantage Max 5000 Plan. While it is an indemnity plan, and not a true medical plan, it offers some incredible coverages that may meet your needs. If you are interested in this plan, you will have the opportunity to enroll during open enrollment or with a qualifying life event for this Hooray Health plan.

December 5 – December 20, 2025

Below are enrollment instructions for new hires, rehires, and current ShiftMed healthcare professionals.

Once you work your first shift, you may enroll in the Advantage Max 5000 Plan by contacting Hooray Health directly at:

📞 844-823-6590

If you miss open enrollment, you will need to wait for a qualifying life event or the next annual open enrollment period.

Rehired professionals become eligible for the Advantage Max 5000 Plan after working their first shift.

Current workers who are not enrolled in benefits can sign up during open enrollment.

You may schedule an appointment or enroll by:

Schedule with a Benefits Counselor:
🌐 Go to: https://ep6enroll.app/
Enter: your email or cell phone number
Password: Benefits2026

OR call directly:
📞 1-844-823-6590 (9:00am–9:00pm EST)

Registration assistance:
📧 support.ShiftMed_CSU@ep6ix.com

Aflac offers flexible, direct-bill voluntary benefits including:

These plans do not require a specific provider network and can be canceled at any time. You may also re-enroll if your needs change.

After completing your first shift, you may speak with a Benefits Counselor:

📞 844-823-6590 (9:00am–9:00pm EST)

🌐 Online enrollment:
​https://ep6enroll.app/
Password: Benefits2026

If you do not enroll in the Advantage Max 5000 Plan during open enrollment, you must wait until:

You may drop the benefit at any time after you have enrolled.

Active W-2 ShiftMed healthcare professionals.

December 5 – December 20, 2025

Additional details about Hooray Health open enrollment for 2026 will be shared soon. You may also enroll directly by calling:
📞 844-823-6590

📞 1-844-823-6590 (9:00am–9:00pm EST)
🌐 https://ep6enroll.app/ (Password: Benefits2026)
📧 support.ShiftMed_CSU@ep6ix.com

📞 800-433-3036

📞 844-823-6590

📧 benefits@shiftmed.com

ShiftMed is committed to supporting your long-term financial well-being, which is why we offer a comprehensive Fidelity 401(k) retirement plan to help you build security for the future. Whether you’re new to retirement planning or experienced in managing your savings, Fidelity provides tools, guidance, and resources to help you make confident decisions.

If you have questions or need support with your Fidelity 401(k) account, assistance is available.

For immediate help with your plan, contribution changes, withdrawals, rollover questions, or account access:
📞 Fidelity: 800-421-3844

If you’ve already spoken with Fidelity or prefer email communication:
📧 benefits@shiftmed.com

A 401(k) is an employer-sponsored retirement savings plan that allows you to save money through payroll deductions on a tax-advantaged basis.

To participate, you must:

The computation period is the 12-month cycle beginning on your hire date and repeats annually until eligibility is met.

Once eligible, your Fidelity account will be created automatically. You will have 30 days to make your contribution elections before an automatic 4% deferral begins.

You may opt out of the 401(k) plan or adjust your contribution rate at any time through your Fidelity account. Fidelity representatives can assist if you need help accessing or managing your elections.

ShiftMed contributes 50% on the first 6% of your per-paycheck contribution.
If you elect a Roth 401(k), company contributions will still be pre-tax.

Vesting determines how much of the employer match you own if you leave ShiftMed.

For withdrawal rules, early-withdrawal penalties, or loan options:
📞 Fidelity: 800-421-3844

To roll over a prior retirement plan into your ShiftMed 401(k):
📞 Fidelity: 800-421-3844

📧 benefits@shiftmed.com

As a ShiftMed W-2 employee, you may be eligible for workers’ compensation benefits if you experience a work-related injury or illness. Because requirements differ by state, it’s important to report incidents promptly and follow state-specific guidelines.

To learn how workers’ compensation works in your state, visit the U.S. Department of Labor – Office of Workers’ Compensation Programs (OWCP).

Report any work-related injury or illness to ShiftMed as soon as possible.
If urgent medical care is needed, visit the nearest urgent care or emergency room.
Additional treatments must follow your state’s rules.

After reporting your injury, ShiftMed will provide an Impairment Rating (IR) Form for you to complete and return. Once submitted, we will initiate your claim.

ShiftMed will forward your claim to our workers’ compensation provider, PMA Companies, who will investigate and approve or deny the claim.

📞 PMA: 888-476-2669
📞 ShiftMed Help Line: 800-485-9002

For information on labor laws and how this applies to your state please visit the link below:

If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!