Here are ShiftMed, we offer a variety of healthcare coverage option to take care of you while you take care of patients. After working just one shift, you can access the quality coverage you need and deserve.

Plan offerings include various medical, dental, vision, short-term disability, and life insurance options through Aflac.

Comprehensive coverage through Blue Cross Blue Shield and MetLife are also available to employees who select qualifying full-time assignments.

ShiftMed has also partnered with Hooray Health to offer a unique illness and accident plan for all employees!

Employees enrolled in this plan have access to $0 telemedicine, the Hooray Health Network of Retail Clinics and Urgent Care Centers for only $25 per visit, accident coverage, Rx Savings, virtual behavioral health visits, and more!

Certified Benefit Coaches from BPA are available to help you understand and enroll in all your benefits. Our partnership with BPA provides an array of benefits offerings to all employees including dental, vision, hearing, life insurance, hospital, critical illness, and accident coverage through Aflac.

If you choose to enroll into plans provided by Aflac on a direct bill basis, you have the flexibility to cancel your plan at any time if you decide you no longer need the coverage. You also can enroll again at a later date should your needs change!

Aflac plans do not require you to utilize a specific network of providers either!

As a new ShiftMed hire, you can enroll into employee benefit options with a BPA benefits coach after working your first shift at ShiftMed by

You’re eligible to enroll into an Aflac plan if you are rehired and work your first shift at ShiftMed!

All ShiftMed healthcare professionals not enrolled in BPA benefits can sign up for coverage by calling:

Hooray Health offers a unique benefit for ShiftMed employees called the Advantage Max 5000 Plan. While it is an indemnity plan, and not a true medical plan, it offers some incredible coverages that may meet your needs. If you are interested in this plan, you will have the opportunity to enroll during open enrollment or with a qualifying life event for this Hooray Health plan.

More information coming Fall of 2025

As a new ShiftMed hire, you can enroll into the Advantage Max 5000 Plan benefit by calling Hooray Health directly at 855-479-4008. If you do not enroll into this benefit during open enrollment, you must wait for a qualifying life event or next year’s open enrollment to enroll.

You’re eligible to enroll into an Advantage Max 5000 Plan if you are rehired and work your first shift at ShiftMed!

You have the opportunity to enroll in this coverage during open enrollment!

Partnership with BPA:

ShiftMed also partners with BPA (Brian, Patten and Associates) to provide benefits coaches for new hire enrollment and open enrollment. If you are enrolling into other benefits plans with a BPA coach, you can ask to be transferred to Hooray Health as well!

BPA Benefits through Aflac:

You do not need to wait for a QLE to enroll into AFLAC products that are direct billed! If payroll deducted (only available to employees on FT assignments), you must enroll upon hire or await a QLE.

Hooray Health Coverage:

If you do not enroll into coverage for the Hooray Health Advantage Max 5000 plan during open enrollment, you will have to wait until a qualifying life event occurs or annual open enrollment to enroll. However, you are free to drop the benefit at any time after enrolling.

Who is eligible for Aflac or Hooray Health benefits?

Active W-2 ShiftMed healthcare professionals

When is open enrollment?

What happens to my benefits if I terminate employment with ShiftMed?

If enrolled in an Aflac direct bill plan, you can keep your plan. If enrolled through payroll deduction (only available to FT employees), your coverage will end upon termination.

When do my BPA benefits go into effect?

Please connect with BPA's Benefits Call Center at 800-327-2162.

Enrollment Questions?

Please connect with BPA's Benefits Call Center at 800-327-2162. You can also enroll directly with Hooray Health at 855-479-4008

Member Questions?

Escalation Questions?

If you have questions that were not able to be handled by BPA please reach out to shiftmedbenefits@shiftmed.com.

At ShiftMed, we understand the importance of securing your future, which is why we offer a comprehensive 401(k) plan designed to help our caregivers prepare for retirement. Whether you're new to the workforce or a seasoned professional, managing your retirement savings can sometimes feel overwhelming. That's why we're here to assist you every step of the way.

Should you find yourself in need of assistance regarding your caregiver 401(k) plan, we're here to help. Your peace of mind matters to us, and we want to ensure that you have all the support you need to make informed decisions about your financial future.

A 401(k) plan is an employer-sponsored retirement savings plan that allows you to save on a tax-advantaged basis through payroll deductions.

The IRS limits how much you can contribute to a 401(k) each year. For 2025, the contribution limit is $23,500, with an additional $7,500 allowed for participants aged 50 and above.

You must be over the age of 21 with a minimum of 1,000 hours worked in the computation period and 1 year of service to participate in the 401(k) plan. The computation period is the 12-consecutive-month period beginning with an employee's hire date. The computation period resets each anniversary until requirements have been met. Once requirements for age, hours worked, and service are met, your Fidelity account will be set up. After your account is setup, you'll have 30 days to access and make elections before the automatic deferral of 4% begins.

While the 401(k) plan features automatic enrollment, you have the option to opt out or make changes to your contributions. It's essential to access your account promptly to manage your preferences.

There are two options when it comes to contributing to the 401(k) plan:

You can make changes to your 401(k) contributions at any time through your Fidelity account. If you encounter any difficulties, Fidelity's representatives are available to assist you.

ShiftMed offers a company match/contribution of 50% on the first 6% of your contribution (per paycheck). If you are enrolled in a Roth 401(k), company contributions will be pre-taxed.

Withdrawal inquiries and penalty information should be directed to Fidelity at 1-800-421-3844.

If you wish to transfer a previous 401(k) account to ShiftMed, please contact a Fidelity representative for guidance 1-800-421-3844.

For eligibility inquiries or questions about contribution deductions, please reach out to benefits@shiftmed.com.

As a ShiftMed W-2 employee, you may be eligible for workers’ compensation if you suffer from a work-related illness or injury.

Every state has different laws for reporting injuries and filing workers’ compensation claims. Visit the Office of Workers’ Compensation Programs (OWCP) page on the U.S. Department of Labor website to see how your state handles workers’ compensation claims.

Please contact ShiftMed to report your work-related illness or injury as soon as possible. States have different time limits regarding workers reporting illness or injury to their employers. If your injury requires immediate medical attention, visit the nearest urgent care or emergency room. You’ll need to follow your state’s rules for seeking medical treatment for all other treatments.

When you contact ShiftMed about your work-related illness or injury, we’ll provide you with an Impairment Rating (IR) form that you must complete and return. From there, we’ll open a workers’ compensation claim for you.

ShiftMed will submit your workers’ compensation claim to our workers’ compensation provider, PMA Companies. PMA will investigate the incident before approving or denying your claim.

If you have any questions about your open workers’ compensation claim, you must contact PMA at 888-476-2669. If you need additional support, please contact the ShiftMed Help Line at 800-485-9002.

For information on labor laws and how this applies to your state please visit the link below:

If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!