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Online Learning Certificate

Frequently asked questions about the Online Learning Certificate and who to reach out to for support.

Shiftmed Care Team Leadership avatar
Written by Shiftmed Care Team Leadership
Updated over a month ago

We have partnered with some of our Acute Health Systems to provide learning modules for our RNs, CNAs, and RTs. These modules vary based on specialty, location, and previous experience with the facility. You must complete these modules to be able to claim shifts at the facility.

How Do I Access These Modules

This will depend on the Health System you are onboarding with.

SSM Health Ministries

To login with your credentials, click here

AllShiftMed is an invite only platform. Our team will send you an invite if you are located in any of the cities that our Acute Health Systems preside. You will receive an email from ALLShiftMed - check your spam as well prior to reaching out to our team.

The first invite will give you a username and password to register. Upon registering you will be asked to create a new password.

Once you are in, click “My Courses” at the top of the page- from there you will be able to start your modules. You can stop at any time and return to them at a later date.

Genesis Healthcare

You can complete Genesis online learning by following the instructions listed below:

  1. Open the ShiftMed App

  2. Locate the Genesis Facility within the Shifts Feed

  3. Select the Unlock option displayed next to the shift

  4. Within the Unlock page select and complete the Online Learning Certificate requirement

Once completed the Genesis Online Certificate will be reviewed instantly, and a Pass or Fail grade will be initiated. If the Genesis Online Learning Certificate is failed, please follow the above instructions to re-submit this requirement.

LCMC Health

Once you upload all your credentials, our team will submit you for provisioning. You will receive an email with your login info from there – the site that LCMC uses is called Cornerstone.

List of Facilities that Require the Online Learning Certificate be Completed at Orientation

  • Presbyterian

  • Hennepin

  • Southcoast

  • Kindred

What Do I Do After Completing the Course?

Regardless of which Health System, take a picture of the certificate and upload it into the “Online Learning Certificate” Credential in the ShiftMed app under either “SSM” or “LCMC” and our team will take it from there!

How long will it take me?

Time to complete will depend on your specialty and previous experience at the facility. On average our RNs/RTs complete in about 3 hours, CNAs complete in about 45 minutes.

For SSM only: If you are currently working at SSM as an on demand healthcare professional, your modules will take you 5-10 minutes.

Will I be compensated?

Yes. For all trainings you will be compensated for completion of these modules.

I can't find my login, my link expired, or need further support – who can I reach out to for support?

If you need a new login or have any questions regarding LMS, you can text our Acute specific number.

  1. RNs/RTs: 571-470-7189

  2. CNAs: 833-227-0421

Alternatively, you can call Customer Support Line at 1-800-485-9002 or you can email us at healthsystemsupport@shiftmed.com.

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