To claim shifts at our partnered Acute Health Systems, you must complete specific learning modules. These requirements vary based on your specialty, location, and prior facility experience.
How to Access & Complete Modules
Access methods vary by health system. Follow the instructions for your specific partner below.
SSM Health
Access the modules via the ShiftMed Learning Lab, an invite-only platform.
If you are in a relevant city, you will receive an invitation email (check your spam folder).
Use the provided credentials to register and create a new password.
Once logged in, select “My Courses” to begin. You may start, stop, and return to modules at any time.
Genesis Healthcare
Open the ShiftMed app.
Locate a Genesis facility shift in the Shifts Feed.
Select “Unlock” and complete the “Online Learning Certificate” requirement.
Your certificate will be reviewed instantly. A failed grade requires re-submission.
LCMC Health
After you upload all credentials, our team will provision your account.
You will receive login information from Cornerstone, LCMC’s learning platform.
Other Facilities Requiring Completion at Orientation:
Presbyterian
Hennepin
Southcoast
Kindred
After Completion
Upload a picture of your completion certificate into the ShiftMed app under the “Online Learning Certificate” credential for the respective health system (e.g., SSM or LCMC).
Time & Compensation
Time: Completion time varies. On average:
RNs/RTs: ~1-2 hours
CNAs: ~45 minutes
Compensation: This is dependent on the specific health system and facility policy.
Support
For login issues, expired links, or other questions regarding the learning modules (LMS), contact our acute support team:
RNs/RTs: Text 571-470-7189
CNAs: Text 833-227-0421
All Staff: Call 1-800-485-9002 or email healthsystemsupport@shiftmed.com
For SSM LMS support, please email: ssmhealth@shiftmed.com
This email address if for SSM Health ONLY. Do not use this email if you are not working at an SSM Health facility.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!