Using the app!
It's important to always have your notifications turned on so that you can receive all open shifts and shift notification reminders!
Claiming Shifts - Once available to accept work assignments, simply respond to push notifications and press claim then confirm.
Issue with Claiming - when you get this screen, it means that your account currently is missing some credential or there has been a change to your worker status - you can chat with a representative right away at all times.
Submitting Documents - Documents can be submitted by pressing chat now on claiming shifts or get help at the top of your screen.
Reminders - When you've claimed a shift - you'll get the following reminders 12hr/6hr/1hr reminders. You can always view your schedule by swiping up on your "My Shifts". At the 1 Hr reminder - you need to indicate if you're on the way or running late within 30 minutes of the shift or we'll contact you.
1 HR - need to check if you're on the way or running late!
Checking In & Out
Each shift is available to check-in at least 5 minutes before the shift start and you'll receive a reminder to check-in.
When working - make sure to track if you took your break or not and always get the nursing supervisors signature when checking-out!
Getting Help - pressing Get Help on the top of your screen will get you a live representative whom will typically respond in 24 hours.
Reviewing Schedule - Swiping up on your app to review your upcoming schedule or seeing past shifts!
Notifications - Turning on notifications on and off.