Welcome to ShiftMed! After downloading the app and answering the initial questions, you will begin the credentialing process. This guide will walk you through the steps to get you approved and ready to work.
Step 1: Pass the Safety Assessment
The first step is a short safety knowledge quiz.
The assessment is 26 questions long.
You must answer at least 19 questions correctly (70%) to pass.
You have three attempts to pass the assessment.
After each attempt, the app will show you which questions you missed. Use this feedback to study and improve on your next try.
Troubleshooting Tip: Started your quiz but having trouble completing it? Make sure your notifications are turned on and then you will see a "Complete Quiz" banner at the top of the shift feed.
Step 2: Upload Your Core Credentials
Once you pass the safety assessment, the app will unlock the feature for you to upload your documents.
Your core credentials are required for all providers and include:
Social Security Number
Government-Issued ID
Before you start the upload process in the app, take clear, well-lit photos of each credential using your phone's camera. This makes uploading them directly from your photo gallery quick and easy.
Step 3: Upload State-Specific Credentials
After you successfully submit your core credentials, you will be able to upload any additional credentials required for the specific state(s) where you wish to work.
Troubleshooting Tip: Having trouble uploading documents? Make sure your notifications are turned on and the quiz is completed.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!