Background Check Steps
Before you can start your background check, you must first have your core credentials verified. This includes your Professional License, Identification and I-9.
Complete the Iowa Criminal History Record Authorization form and Iowa Abuse Check Authorization form in the 'My Documents' section of the ShiftMed app.
Once these forms has been completed, ShiftMed will process and verify your Background Check on the SING website.
The ShiftMed app will notify you right away when you are available to start working.
What Happens Next
Since Iowa uses snail mail to send results, it can take up to 3 weeks for ShiftMed to receive results from the state.
While processing, your Background Check credential will appear as "Pending" in the My Credentials section of the app.
Once Your Background Check is Complete
When we receive the final results, your profile and credential status will be updated automatically. You will then see this requirement marked as complete.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!