Please note: Due to COVID-19, background checks are taking longer to process than normal. As a measure to control COVID-19's spread many courthouses have been closed, which delays access to information needed to complete some checks resulting in longer processing times.
We at ShiftMed appreciate your patience during this time and will update you throughout your background check processing.
For all New York Healthcare Professionals (CNA, LPN, RN) joining the ShiftMed team, see below for steps to complete your background check.
CNA Background Check Steps:
Once your TB Test, Annual Physical, Identification, and Professional License, MMR Titers, Resume, and I9 credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check.
You will see the NY DOH-CHRC Consent 102 form in the 'My Documents' section of the ShiftMed app.
You must complete this form in order to continue your Background Check process.
LPN/RN Background Check Steps:
Once your TB Test, Annual Physical, Identification, Professional License, and I-9 credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check in the app.
Under the "Needs your attention" you will see Background Check -> Missing. Select the Background Check option, and follow the prompts on the screen.
You must complete these forms in the app in order to continue your Background Check process.
Once this form has been completed, ShiftMed will receive the results from CheckR within a few business days. Your profile will be updated with the results to complete your background check credential.
Note: The ShiftMed app will notify you right away when you are available to start working.
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!