If you've never worked at a specific facility before, the app may require you to complete one shift at that location before you can return based on the facilities requirements. Think in terms of the try-before-you-buy sales model. We want you to vibe-check the facility before claiming multiple shifts there.
Please Note: Facilities may require that you work one shift before attempting to claim multiple or additional shifts at that location. In the case that the facility you are attempting to claim at does require you to work one shift before claiming additional shifts please see the following process:
Vibe Check Process
When you claim your first shift at a facility, the following app message will display:
After working your first shift at a facility, the following app message will display:
If you try to claim additional shifts at a new facility that requires you to work one shift before claiming multiple shifts at that location, but you still haven't worked the first one, the following app message will display:
FAQs
Why can I only claim one shift at a facility?
Some facilities may require that you work one shift before attempting to claim additional shifts at that location. You must claim and work your first shift at that facility before you can ˈunlockˈ more opportunities at that location. We have you work one shift to see if the facility is a good fit for you before committing to multiple shifts.
How do I know if a facility is locked?
You'll see a message in the shift details that says, ˈwork a shift to unlock this facilityˈ.
What if I claim a second shift at a facility before working my first?
The app won't let you claim multiple shifts at a new facility that requires you to work one shift before attempting to claim additional shifts at that location until your first shift is complete.
If you have additional questions, please start a chat in the ShiftMed app by going to Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!