Guaranteed Shifts® are an exclusive ShiftMed perk. When you claim a Guaranteed Shift, it means we'll pay you in full if the facility cancels the shift or sends you home early.
Not every shift in our app is Guaranteed. The shift must display a Guaranteed badge.
Eligibility Requirements
The shift card must display a Guaranteed badge.
Current facility employees cannot claim Guaranteed Shifts.
Facilities reserve the right to decline former employees seeking Guaranteed Shifts.
You must possess the necessary credentials specified by the facility.
You must pass an initial COVID screening or test, if required.
Performance Standards
Punctuality: If you arrive more than 15 minutes late to a Guaranteed Shift, you forfeit the guarantee of getting paid in full if the facility sends you home.
Professional Conduct: If you act unprofessionally or do not complete assigned tasks during a shift, the facility has the right to remove you from upcoming Guaranteed Shifts at their location.
Suspension or DNR Status: If you've been suspended or have a do not return status at a facility, we'll cancel any upcoming Guaranteed Shifts you have scheduled, and you will not receive guaranteed pay.
Questions?
If you have questions about Guaranteed Shifts, please start a chat with us in the ShiftMed app by going to Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!
