ShiftMed Team

How to use the ShiftMed app to ensure you’re getting paid for the shifts you work.

Clocking In and Out: What You Need to Know

The NIH Stroke Scale Certification

What to do when a facility requests you to continue working upon the end of your scheduled shift.

Facility-Mandated Extra Shifts

What you need to know if a facility doesn't need you or sends you home early.

Being Sent Home Feature

Tuberculosis (TB) Test Renewal Agreement

Are you a current employee that needs an updated annual physical?

Annual Physical Renewal Agreement

How to request a ride to and from your shift directly in the app.

Uber Health Rides: What You Need to Know

Flu Shots

Get paid for the entire shift even if a facility cancels.

Guaranteed Shifts®: What You Need to Know

What are cancelled shifts and how do we support you?

Facility Cancelled Shifts

What Should I Wear to My Shift?

Can I Wear My Hijab While Working?

Rules about contacting facilities directly for shifts.

Contacting Facilities Directly

What Should I Do if I'm Having an Issue with a Facility Supervisor?

What you should do if your attendance is wrong on the ShiftMed app.

My Attendance is Wrong on the App

Holiday Rates

Where can I find resources to help with child care?

Child Care Resources

Establishing an Initial Show Rate

How to quickly identify facilities that rarely cancel on our healthcare professionals.

Low Cancel Rate Badge

Learn how to easily book another shift right after you complete one!

The Book Another Shift Feature

The more credentials you have, the more shift opportunities you have to choose from.

How to Unlock More Shifts

This in-app feature makes claiming shifts more efficient and enjoyable.

ShiftAdvisor℠: Personalized Shift Suggestions

In-app feature makes finding and working double shifts virtually effortless.

Double Shifts: Commute Once, Get Paid Twice

How to complete your medical clearance assessment for an N-95 Mask Fit Test

N-95 Mask Fit Clearance

Do you have an training on how to use Point Click Care?

PointClickCare Overview

Proper documentation is critical to quality patient care.

CNA Documentation: Standards & Guidelines

LPN/RN Documentation: Standards & Guidelines

Things you should always (and never) do when dispensing medication.

Medication Administration

Dementia Patient Care

Caring for Blind or Visually Impaired Patients

How to Calculate Your Show Rate

California Breaks/Lunch - Clocking IN and OUT

Everything you need to know about working specialty shifts with ShiftMed.

CNA, LPN, and RN Specialty Shifts

How do I reset my password for SSM Workday?

SSM Workday Assistance & Password Reset

Discover all you need to know about completing your skills assessment during your orientation shift at SSM. Let’s dive in.

SSM Skills Assessment: What You Need to Know

ShiftMed Bundles

Using Kiosk for Clock In/Out

Using QR Code for Clock In/Out

How to Work with Genesis Health

Everything you need to know before, during and after an Orientation Shift

Orientation Shifts

FAQs and Tips when working with SSM Health

SSM: What You Need to Know

Everything you need to know about filtering shifts and updating your in-app preferences

Filtering and Preferences

Lara Freiberger

Jacob Laufer

Sarah Knight

Working

Find answers and get help from Intercom Support and Community Experts

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