We recognize that last-minute cancellations are disruptive. To provide transparency and help you build a reliable schedule, we've introduced the Low Cancel Rate Badge.
What is the Low Cancel Rate Badge?
This badge appears on shifts posted by facilities with a consistently low history of cancelling on healthcare professionals. It allows you to identify and select shifts with a high degree of scheduling certainty.
How the Badge Works
The badge is updated regularly based on a facility's most recent cancellation history.
A facility's status can change week-to-week.
A facility may have a low cancel rate for one profession (e.g., RNs) but not another (e.g., CNAs). Always check the shift details for applicable information.
Low Cancel Rate + Guaranteed Shifts®
For the ultimate reliability, look for a Guaranteed Shift at a low-cancel facility.
Guaranteed Shifts are marked with their own designation and will not display the Low Cancel Rate badge, as their guarantee takes precedence.
If a Guaranteed Shift is cancelled, you are still paid for the originally scheduled hours.
To see if a Guaranteed Shift is at a low-cancel facility, review the details within the shift listing.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question