When caring for blind or visually impaired patients, be mindful of their assistance needs. For instance, you must be precise in giving instructions. Pointing and saying, “your cup is down there on the right,” is not very thoughtful or helpful.

While there are countless scenarios you might encounter when caring for blind or visually impaired patients, we're going to focus on how to manage three basic interactions properly.

When you arrive at the patient’s room, be sure to knock even if the door is open. Introduce yourself and anyone accompanying you. Explain to the patient that you’re there to take their vitals and assist them to the restroom and the dining room.

Inform the patient you’re going to take their vitals and explain what you’re going to do and in what order. For example, you’re going to take their blood pressure and check their pulse and temperature.

As you go to take their blood pressure, tell them you’re placing the blood pressure cuff on their arm—or wrist, if necessary—and when the machine starts and stops.

Next, inform them you’re going to place the pulse oximeter on their index finger. Then, ask them to open their mouth with their tongue so you can take their temperature.

While taking their pulse and temperature, explain that once you remove the oximeter and thermometer, you’ll grab the necessary equipment to assist them to the restroom.

Once you have the equipment, tell the patient what side of the bed you're on and what steps they want to take to get out of bed safely. Then, ask them how they would like you to guide them to the restroom and if they need your help while in there. If they don’t need help, describe the sink, toilet paper, and soap locations. When exiting the restroom, tell the patient you'll assist them to the dining room.

Once in the dining area, help the patient with their meal by telling them what food and drink items are on the tray and in what location. For example, explain their dessert is in the 3 o'clock position. Ask if they need help opening any items or require further assistance. Once the patient has indicated they're good, inform them you’re going to leave the room.