Crisis Prevention Training is a proactive, skills-based program designed to help individuals, particularly in caregiving, educational, and service roles, safely prevent, de-escalate, and, if absolutely necessary, respond to crisis situations involving disruptive or potentially violent behavior.
Its core philosophy is that the best way to manage a crisis is to prevent it from happening in the first place.
Many hospitals, particularly Emergency Departments and Behavioral Health units, require staff to hold a valid Crisis Prevention Training Certification.
Types of Crisis Prevention Training
Depending on the facility, specific requirements for Crisis Prevention Training can vary.
Some accept only the official CPI Blue Card, while others also recognize certifications from in-person or online crisis prevention programs that are not affiliated with the Crisis Prevention Institute.
If you're unsure about the requirement for the facility you are working, please contact our Support Team via chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!
Crisis Prevention Institute: CPI Blue Card
This is the most commonly accepted CPI certification by our facility partners.
CPI (Crisis Prevention Institute) Training equips professionals with proven de-escalation techniques and behavior management strategies to foster a safe and supportive environment.
Designed for primary caregivers, educators, and healthcare professionals who may need to physically intervene during a crisis.
This training focuses on verbal de-escalation, as well as both restrictive and non-restrictive physical intervention techniques.
An acceptable CPI Training Card will have the following:
Your Name
Issue Date
Amount of Hours Completed
If you have a Certificate of Achievement for the successful completion of CPI training, you must upload this as CPI Blue Card for us to be able to accept and verify it.
In-Person Crisis Prevention Training
Best suited for organizations with hands-off policies, this training emphasizes verbal de-escalation and safe, non-restrictive techniques to manage crisis situations without physical intervention.
Online Crisis Prevention Training
Ideal for staff working in high-risk environments, this course builds decision-making skills and covers verbal intervention strategies alongside restrictive interventions and advanced physical techniques—including those needed for scenarios involving floor interventions.
Uploading Your Certification
Go to My Credentials and tap on Crisis Prevention Training located under either Required, Additional, or Unlock depending on your location.
Choose your the type of training you received and click Next
Take or upload a photo
Save and Submit
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!