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Getting Started: SSM WI Onboarding Guide for Healthcare Professionals

Everything you need to know about onboarding with SSM in the state of Wisconsin!

Written by Shiftmed Care Team Leadership

ShiftMed Requirements

To begin onboarding through ShiftMed, all healthcare professionals will need to submit and complete the following within the ShiftMed app:

  • Proof of Identification (DL, Photo ID, Passport, etc.)

  • Social Security Number

  • Professional License (6+ months experience)

    • You can upload multiple Professional Licenses and any Specialties, if applicable.

  • Training Manual - Complete directly within the app using the tap to sign feature.

  • Company Handbook - Complete directly within the app using the tap to sign feature.

  • Arbitration Agreement

  • Submit Work History (this is like uploading a resume)


Credentialing Requirements

Candidates must complete the following credentialing expectations:

Background Checks and Screening

  • SAM

  • OIG

  • Background Check (Wisconsin, Checkr)

  • Drug Screen - 10 Panel


Certifications

  • BLS / ACLS / PALS - Valid for 2 years

    • Accepted providers: AHA, HSI (BLS/ACLS), ARC

    • CPR certification requirements will depend on each specialty.

    • All licenses are required to have BLS

  • N95 Mask Fit

  • NIH Stroke Scale Course - Requirement for Med/Surg, ED/ER, ICU, Stepdown

  • Fetal Monitoring Certification - Requirement for L&D


Health Requirements

  • TB Test (all methods accepted) - Valid for 1 year

    • Annual agreement renewals allowed

  • Hepatitis B

    • Full vaccine series, positive titer, or declination accepted

  • COVID-19 Vaccine Card

    • 2 doses, Booster, Medical Declination form, Religious Declination form

  • Varicella

    • Full vaccine series, positive titer, or equivocal titer with recent Varicella dose

  • MMR

    • Full vaccine series, positive titer, or equivocal titer with recent MMR dose

  • Flu shot - Typical timeframe for flu shot documentation is October - March

    • Flu shot, Declination


Documentation

  • Physician Statement

  • Resume

    • Must be current and include facilities worked and specialties

  • SSM Floating Guidelines Agreement

  • Online Learning Certificate

    • Assigned/completed before claiming orientation shift


Experience Requirements (Verified Specialties)

  • RN

    • 1+ years of experience required

      • Will accept inconsecutive experience that adds up to a year. Experience must have occurred within the past 5 years

  • CNA

    • 6+ months of acute experience required


Assessments

  • Skills Validation

  • EHR Competency

  • Specialty Self-Assessment


Orientation Details

  • Each hospital requires its own orientation

  • Exception

    • St. Agnes -> also opens:

      • Baraboo

      • Waupun

  • Mask Fit - Only required once per year

    • Does NOT need to be repeated per hospital

  • Glucometer

    • Required at each facility


Facilities

  • St. Mary's (Madison)

  • Waupun

  • Ripon

  • St. Agnes

  • Baraboo

  • Janesville

  • Monroe Clinic


What to Expect On-Site

System Setup

  • You will receive 2 Workday emails

    • Set up your login credentials

  • After setup:

    • ShiftMed requests system access

    • You receive login info in your Welcome Email

  • Same login used for:

    • Workday

    • Epic

    • All SSM systems

Before Your Shift

  • Check ShiftMed app 30 minutes before shift

  • Review:

    • Unit assignment

    • Any changes

On Arrival

Report to Nursing Supervisor

Timekeeping

  • Clock in/out using:

  • ShiftMed app

  • Workday

Do NOT clock out for breaks in the app!

Dress Code

RNs: Navy
CNAs: Gray
RTs: Seal Blue


System Access Requirement

  • You must work at least 1 shift every 60 days

  • If not you will lose access to:

  • Workday

  • Epic

  • All SSM systems


Bundles (Long Term Assignments Only)

What is a Bundle

  • A long-term assignment on a specific unit

  • 3 guaranteed shifts per week

Scheduling

  • You may work up to 4 shifts/week

  • Only 3 are guaranteed

Weekend Requirement (Bundles Only)

  • Required: 4 weekend shifts per 4 weeks

  • Weekend shifts include:

  • Friday

  • Saturday

  • Sunday

Process

  • Submit schedule in app

  • Manager approves

  • Initial 4 weeks scheduled

Extensions

  • 8 weeks

  • 12 weeks

  • Ongoing


Critical SSM Policies

Do Not Return (DNR) Policy

  • You may be placed on DNR if you:

    • Refuse an assignment

    • Leave a shift early

    • Are caught sleeping on shift

DNR applies to ALL SSM facilities!

Attendance

  • Only schedule shifts you can work

  • Excessive call-outs may result in DNR

Pay

  • Pay period: Saturday -> Friday

  • Paid every Friday

Pay Options

  • Weekly pay

  • Next-day pay

  • Same-day pay

Orientation shifts are not eligible for early pay!


Support


Final Reminders

  • Do not refuse assignments

  • Maintain strong attendance

  • Work at least once every 60 days

  • Complete all required orientations

  • Check app before every shift


ShiftMed Attendance Policy and Expectations

  • Clocking in and out:

    • You are required to clock in and out for every shift using the ShiftMed app

  • Missed Punches:

    • If you are unable to use the app, you must promptly request a missed punch form from the Care Team to correct your time

  • Cancelling a Shift:

    • If you need to cancel a shift, you must report it in the ShiftMed app

  • Attendance Expectations:

    • While ShiftMed operates as an on-demand or PRN platform and may categorize attendance events such as call-outs, cancellations, and unscheduled shifts using a weighted system, hospital partners maintain high attendance expectations and may consider any change to a claimed shift to be an attendance violation

    • Failure to adhere to these procedures, or patterns of excessive lateness or cancellations, may impact your future shift opportunities at all SSM WI facilities


Questions?

If you have any questions, reach out in the ShiftMed App:
Menu -> Help Center -> Chat and Help Articles -> Ask a Question

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