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Getting Started: Hennepin Health Onboarding Guide for Healthcare Professionals

Everything you need to know about onboarding with Hennepin Health!

Written by Shiftmed Care Team Leadership

ShiftMed Requirements

To begin onboarding through ShiftMed, all healthcare professionals will need to submit and complete the following within the ShiftMed app:

  • Proof of Identification (DL, Photo ID, Passport, etc.)

  • Social Security Number

  • Professional License: (6+ months experience)

    • You can upload multiple Professional Licenses and any Specialties, if applicable.

  • Training Manual: Complete directly within the app using the tap to sign feature.

  • Company Handbook: Complete directly within the app using the tap to sign feature.

  • Arbitration Agreement

  • Submit Work History (this is like uploading a resume)


Credentialing Requirements

Candidates must complete the following credentialing expectations:

Background Checks & Screening

  • Background Check

  • MN Registry Check

  • SSN Trace

  • OIG

  • Drug Screen - 10 Panel


Certifications

  • BLS / ACLS / PALS — Valid for 2 years

    • Accepted providers: AHA, HSI (BLS/ACLS), ARC

    • CPR certification requirements will depend on each specialty. All licenses are required to have BLS

  • N95 Mask Fit

  • Trauma Nurse Core Course (TNCC) Requirement for ED/ER


Health Requirements

  • TB Test (all methods accepted)Valid for 1 year

    • Annual agreement renewals allowed

  • Covid-19 Vaccine

    • Proof of 2 doses, booster or medical/religious declination

  • Hepatitis B

    • Full vaccine series, positive titer, or declination accepted

  • Varicella

    • Full vaccine series, positive titer, or equivocal titer with recent Varicella dose

  • MMR

    • Full vaccine series, positive titer, or equivocal titer with recent MMR dose

  • Tdap Valid for 10 years

    • Vaccine, Titer, Declination

  • Flu shot Typical timeframe for flu shot documentation is October – March

    • Flu shot, Declination


Documentation

  • Resume

    • Must be current and include facilities worked and specialties

  • References


Experience Requirements (Verified Specialties)

  • CNA

    • At least 6+ months of Acute experience

  • RN: 1+ years of experience required (Experience must have occurred within the past 5 years, will accept inconsecutive experience that adds up to a year).

  • L&D Shifts:

    • 2-year experience is required and must be from within the past 5 years.

  • ICU Shifts:

    • 2-year experience is required and must be from within the past 4 years.


Assessments

  • Skills Validation

  • Self-Assessment (RN, CNA)


Orientation Details

  • Orientation shift is available once all pre-screening is completed along with provisioning for Hennepin

  • CNA orientation shift — 8 AM – 3:30 PM on Thursdays


ShiftMed Attendance Policy & Expectations

  • Clocking in and out:

    • You are required to clock in and out for every shift using the ShiftMed app.

  • Missed Punches:

    • If you are unable to use the app, you must promptly request a missed punch form from the Care Team to correct your time.

  • Cancelling a Shift:

    • If you need to cancel a shift, you must report it in the ShiftMed app.

  • Attendance Expectations:

    • While ShiftMed operates as an “on-demand” or “PRN” platform and may categorize attendance events - such as call-outs, cancellations, and unscheduled shifts - using a weighted system (see more details here), our hospital partners maintain high attendance expectations and may consider any change to a claimed shift to be an attendance violation.

    • Failure to adhere to these procedures, or patterns of excessive lateness or cancellations, may impact your future shift opportunities at all Hennepin facilities.


Questions?

If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!

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