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Professional License

Everything you need to know about adding your Professional License(s) in the app!

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Written by Erica Rodriguez
Updated this week

A professional license is a credential issued by a state or provincial board that verifies a healthcare professional’s qualifications to practice, based on required education, training, and exams.


Adding your Professional License in the app

When you get to the Licenses page - under "License Type", tap where it says "Select..." to bring up the dropdown menu


2. Once the dropdown menu pops up, you will select your held license type, if you have multiple licenses, go ahead and choose one for now, you'll have the option to add additional licenses later.


3. Once you've chosen your license type, go ahead and fill in your license information, you will need:

  • Your license number

  • The state you are licensed in

  • How long you've held your license

  • And if your license is a multi-state or compact license

If you have another license you can tap "Add Another License" to add any other licenses you have.

If you don't have anymore licenses, tap "Next" to go to the next step of the application.

IMPORTANT: Uploading a professional license is not required for you to continue with your application, however it is highly recommended to upload it as soon as possible to avoid delays with onboarding.


Adding Additional Licenses

The shift feed only shows shifts that match your verified professional license(s). If you hold multiple licenses, make sure all are added to the app.

For example, if you joined ShiftMed as a CNA and later earned your LPN license, you must add the LPN license to see LPN shifts. Or, if you're licensed as a CNA in two states, include both licenses to access shifts in each state.

To ensure you can access all the shifts you’re qualified for, here’s how to add additional licenses to the app:

Step 1: Go to the 'My Credentialsˈ section of the app and tap on ˈProfessional Licenses.ˈ

Step 2: On the ˈProfessional Licensesˈ screen, tap the ˈAdd Another Licenseˈ button.

Step 3: Select the ˈLicense Typeˈ from the drop-down menu and enter the requested information.

Step 4: Tap the ˈSaveˈ button to submit your information for verification.

Screen to add another license
Screen to enter license information and save that information

Adding a Compact or Multi-State License

A professional license can be issued for a single state or as a compact license, also known as a multi-state license. A compact license allows nurses to practice in multiple participating states under one license.

IMPORTANT: If you plan to work in multiple states, you must meet all state-specific requirements, which may include additional background checks, immunizations, and other credentials.

States with Compact Licenses

ALABAMA

KENTUCKY

NORTH DAKOTA

ARIZONA

LOUISIANA

OHIO

ARKANSAS

MAINE

OKLAHOMA

COLORADO

MARYLAND

SOUTH CAROLINA

DELAWARE

MASSACHUSETTS

SOUTH DAKOTA

FLORIDA

MISSISSIPPI

TENNESSEE

GEORGIA

MISSOURI

TEXAS

GUAM

MONTANA

UTAH

IDAHO

NEBRASKA

VERMONT

ILLINOIS

NEW HAMPSHIRE

VIRGINIA

INDIANA

NEW JERSEY

WEST VIRGINIA

IOWA

NEW MEXICO

WISCONSIN

KANSAS

NORTH CAROLINA

WYOMING


Professional License Certificate

A Professional License Certificate is a document issued by a state licensing board after a healthcare professional meets all requirements and passes the licensing exam. The Professional License credential contains a primary source verification (PSV) document that confirms the license is active and in good standing. Note: Not all states issue a physical license certificate.

Some states—such as Florida, Michigan, New York, Pennsylvania, and Wisconsin—may require both the Professional License Certificate and the Professional License to be on file and verified before you can claim a shift.

Professional License Certificate Checklist

When adding your information in the app, you MUST include the following to ensure timely verification:

  • First and Last Name

  • Registration or License Number

  • License Type (RN, LPN, CNA, Etc.)

  • Enrollment Date

  • Expiration Date

To add your Professional License Certificate information follow these steps

Go to My Credentials and tap License Certificate located under either Required, Additional, or Unlock depending on your location.

3. Click Next, Take a photo, and click Submit


CNA Reciprocity

Reciprocity is the process of transferring your CNA certification or license from one state to another. To do so, you must meet the new state’s specific requirements, which vary by state.

As a ShiftMed CNA, you can only claim shifts in states where you hold an active license. Keep in mind that each state has its own rules, processes, and certification standards.

For more information on how to apply for reciprocity, refer to the information provided HERE to help you through the process.


Questions?

If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!


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