Background Check Prerequisites
Before you can start your background check, you must first have your core credentials verified. This includes your Professional License, Identification and I-9.
Background Check Steps for CNAs
Complete the NC Background Check Consent form in the 'My Documents' section of the ShiftMed app.
Once this form has been completed, ShiftMed will process and verify your Background Check in the North Carolina Background Check System.
When ShiftMed has entered you into the North Carolina Background Check System you will be emailed a form.
The form that will be sent to you will vary depending on your North Carolina Residency.
If you have been a resident of North Carolina for the past 5 years
A name-based background check will need to be completed.
You will receive an email invitation from ShiftMed with the additional required form to complete.
You can search your inbox for the subject line "NC Name Based Consent Form"
If you have not been a resident of North Carolina for the past 5 years
A fingerprint-based background check will need to be completed.
You will receive an email invitation from a ShiftMed team member with additional information on the next steps.
You will need to take the attached form in the email to your nearest law enforcement agency to schedule your fingerprint appointment.
Background Check Steps for LPN/RN
To initiate a background check, you must first unlock a shift
On the "Unlock Facility" page, find the Complete Requirements section.
Select the Background Check option.
Follow the on-screen prompts to complete the required forms directly in the app. You must finish these forms to proceed.
Check out this article for more information on Checkr background checks.
What Happens Next
Name-based and Fingerprint-based Results are typically available within 7 - 10 business days.
Checkr results are typically available within 2-3 weeks
The Estimated Completion Date can be viewed on the Checkr website.
While processing, your Background Check credential will appear as "Pending" in the My Credentials section of the app.
The ShiftMed app will notify you right away when you are available to start working
Once Your Background Check is Complete
When we receive the final results, your profile and credential status will be updated automatically. You will then see this requirement marked as complete.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!