While not every state requires healthcare professionals to complete a background check, many do. If you work in a state that requires this credential, you can begin the Checkr background check process in the ShiftMed app.

Checkr is the professional background check service we use to screen healthcare professionals in California, Connecticut, Georgia (Nurses), Louisiana (Nurses), Maryland, Missouri, New Jersey, New Mexico, New York (Nurses), South Carolina (Nurses), Pennsylvania, Texas, Tennessee, Virginia, and Wisconsin. Please be aware that not all states conduct background checks through Checkr—some states use their own background check system and may even require you to obtain fingerprints.

Before you can start and complete a background check, there are required credentials that must first be submitted and verified, such as your identification, professional license, and Form I-9.

If you try to request a background check without having your other credentials verified, the app will not allow you to make the request. You'll receive a message that says, "We are still waiting on other credentials."

Once your required credentials are verified, you can start and complete your Checkr Background Check once you attempt to unlock a shift at a facility you are intending to work at. From there, within the Unlock facility page, the app will prompt you to complete the request process.

Step 1

Enter your personal and contact information into the app.

Step 2

Read the summary of consumer rights. Electronically acknowledge that you read and understood the summary via the check box.

Step 3

Read the disclosure document. Electronically acknowledge that you read and understood the document via the check box. If necessary, you'll also need to acknowledge the receipt of a specific city or state disclosure. For example, California has a separate disclosure from the general background check disclosure.

Step 4

Provide your signature electronically to consent to the background check.

Once you’ve completed the Checkr Background Check process, your background check status changes to ˈpendingˈ in the app, and the Checkr flow begins automatically.

While pending in the app, you can see what stage your background check is at by visiting your candidate portal on the Checkr website.

Once your background check is reviewed and cleared, the status will change from ˈpendingˈ to ˈverifiedˈ in the app. The app will let you know when you can start claiming shifts.

​

If you have any questions, contact us by using our chat option in the app. This can be found by selecting the side bar menu in the lower right-hand corner and selecting "Help Center" and then the "Chat & Help Articles" option.