What is ShiftMed Instant Pay and Next Day Pay?
ShiftMed Instant Pay and Next Day Pay are free perks that allows you to request up to 65% of your pre-tax earnings immediately after clocking out of a shift. Simply go into the ShiftMed app and request the money you need! We'll deposit your pay directly into your bank account with ZERO transaction fees.
How do I know if I'm eligible?
While most healthcare professionals will have the option for Instant Pay and Next Day Pay, there are a few situations in which you may not be able to access this perk:
ShiftMed healthcare professionals with active wage garnishments will not be eligible to use ShiftMed Instant Pay or Next Day Pay®.
Savings accounts are not eligible.
To be eligible for Instant Pay, your bank must participate in the RTP Network or FedNow Service. Check out Bank Participation Requirements below for more details.
If your bank doesn't participate in the RTP network or FedNow Service, the Instant Pay option won't display in the app. But don't worry; you can still access up to 65% of your pre-tax earnings using our free Next Day Pay® option!
Setting up Instant Pay and Next Day Pay
Before you can use Instant Pay or Next Day Pay, you must set up your direct deposit in the ShiftMed app using your checking account information.
Note: Savings accounts are not eligible for Instant Pay.
Once your information is in the app, we must verify it with your bank, which can take 2 to 3 business days to complete.
Instant Pay: Bank Participation Requirements
In order to utilize Instant Pay, your bank must be part of the Real-Time Payment (RTP®) Network or FedNow Service.
Check the links below to see if your bank participates in this service:
From this page, select "Participating Financial Institutions" to locate your bank.
If your bank doesn't participate in the RTP network or FedNow Service, the Instant Pay option won't display in the app.
But don't worry; you can still access up to 65% of your pre-tax earnings using our free Next Day Pay® option.
Requesting Instant or Next Day Pay
When requesting Instant or Next Day Pay, it's important that you meet all of the requirements before you clock out and enter your request.
We use GPS to confirm your location when clocking in and out of a shift. Poor cell service or cell tower issues could impact your ability to access Instant and Next Day Pay. To avoid this issue, be sure to connect to the facility's wifi.
The following conditions are required for all requests:
You can only request a withdrawal for the current workweek.
Requests must be made prior to 11:59pm EST on Friday for shifts worked in a single pay period.
You must have a geo-verified clock in/out with a Nursing supervisor's signature.
Only one withdrawal request is allowed each day.
Situations where Instant and Next Day Pay is unavailable:
Cancelled Guaranteed Shifts®
Late Shift Cancellations
Sent Home Early Shifts
Orientation Shifts
Employees subject to wage garnishments
Friday overnight shifts where clock out occurs on Saturday (This is when our pay cycle ends and the new workweek begins.)
Working more than 2 hours past your shift's scheduled end time
You must have a verified checking account set up. Savings accounts are not eligible.
Situations where you could experience delays:
Federal bank holidays will delay withdrawal requests.
If you request a withdrawal over the weekend, your funds will not deposit until the following Tuesday.
Changing direct deposit info with a pending withdrawal will impact the request. It can take up to two weeks to verify the new direct deposit information.
Next Day Pay and Instant Pay are not guaranteed. If Next Day Pay or Instant Pay is not working, you will still receive your paycheck on your regularly scheduled pay date for that work week.
Frequently Asked Questions
Why can I only access up to 65% of my pay?
By withholding 35%, you can pay your required payroll taxes (federal income tax, social security tax, Medicare tax, etc.) After paying your taxes, you'll receive any leftover funds on the scheduled weekly payday.
Why does my available balance show $0 on Saturday?
Saturday starts a new pay period. Therefore, your balance zeroes out every Saturday until you work your first shift for that pay period. Requests must be made prior to 11:59pm on Friday for shifts worked in a single pay period.
Can I request Instant Pay on Holidays?
Yes, you can request and receive immediate payment 365 days a year. However, Instant Pay is unavailable for Friday overnight shifts, where clock-out occurs on Saturday.
What if I update my direct deposit information with a request in progress?
Your Next Day Pay request cannot be processed. We must verify your bank details before processing any requests. It can take up to 2 to 3 business days to verify this information.
My request was rejected. Can't you make an exception and push it through?
Due to current system integrations with Next Day and Instant Pay, we’re unable to manually process payment requests at this time. We apologize for any inconvenience and appreciate your understanding.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!