Cue the confetti. We're super excited to have you on our team! As a ShiftMed healthcare professional, you're in control of your work-life balance. We simply connect you with the community you love and the opportunities and pay you deserve. Now then, if you're ready to be the boss of you, let's get to it.

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You're an official ShiftMed W-2 employee the day you complete your first shift — and with this status comes many advantages. You can read all about them here. In a nutshell, we send you a W-2 Form to file your taxes at the end of the year.

You completed a W-4 Form in the app during the onboarding process. A W-4 is an IRS form that tells us, as your employer, what income taxes you want to withhold from your pay. If you believe the tax withholdings on your paychecks are too high or low, you can update your W-4 anytime. The form is in the ˈBanking & Taxesˈ section of the app. Get the full scoop here.

Always keep us current on your mailing address. We promise not to send you any junk mail—quite the opposite. We send you necessary documents throughout the year, such as your W-2 Form to file your taxes. So, if you move, please update your information in the ShiftMed app by tapping the ˈhamburgerˈ menu on the lower right-hand corner of the app screen and selecting ˈEdit Accountˈ under your name.

It can take up to five business days for us to verify your bank information—so get your direct deposit squared away in the app as soon as possible. If you work before we've verified this information, we'll have to mail your first check. The app should prompt you to add your direct deposit information. But if you missed it, you can enter your information by tapping on the ˈhamburgerˈ menu on the lower right-hand corner of the app screen and selecting ˈDirect Depositˈ.

We don't set pay rates for posted shifts. Our facility partners set hourly rates for their communities, which vary by day and time, among other factors. You have the option to work up to 40 hours a week. If a facility asks you to work overtime, please contact our Care Center at (800) 485-9002 or reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!.

Shifts that start on these Observed Holidays are eligible for holiday pay:

We list the holiday pay rates for individual shifts in the app. Holiday pay rates vary by facility, shift time, and day of the week.

Our pay period runs Saturday through Friday, with scheduled paydays every Friday. So, if you work a shift this week, you get paid next Friday. Need to get paid sooner? You can take advantage of our free ShiftMed Instant Pay™ service.

With Instant Pay, you can request up to 65% of your pre-tax earnings after clocking out of a shift. But first, your direct deposit must be set up, and your bank must be part of the Real-Time Payment (RTP®) network. If that's all good, we'll deposit your earnings directly into your bank account with ZERO transaction fees.

If your bank isn't part of the RTP network, you still don't have to wait for Friday to get paid. You can use our free Next Day Pay® service to get paid the next business day—just make sure you put your withdrawal request in by 6 pm (ET) the day before.

We use Paylocity for payroll. Once you've worked a few shifts with us, you can create your Paylocity account to view your pay stubs and W-2.

Visit https://access.paylocity.com/register to create your Paylocity account. To complete the registration process, you'll need our company ID number—it's 120698. When you're done registering, save your username and password.

When viewing your pay in the app, you're looking at your gross earnings (taxes have not been withheld). Your paycheck amount will differ as it reflects your take-home pay (taxes have been withheld). Learn more about payroll taxes here.

Scroll through the shift feed to see what's available in your area. Tap 'claim' to snag the shifts you want. You can also shift things your way by applying filters to sort your options by facility, distance, license, and more! If you go to claim a shift and the shift fails, it could be for one of these reasons:

Check out this feed to see the top 10 shifts our app recommends for you. These shifts are among the highest-paying and/or Guaranteed Shifts® in your area.

When you're busy, it can be easy to forget things. That's why we send you reminder notifications 12 hours, six hours, and one hour before a shift starts—just make sure you have your app notifications turned on.

When you receive the one-hour shift reminder, the app asks if you'll arrive on time or are running late. If you're going to be late, please contact our Care Center at (800) 485-9002 or reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!., and we'll notify the facility.

You must clock in and out of your shifts in the app with your phone's locations services turned on. We use GPS to confirm you're in the right place at the right time. We recommend clocking in when you reach the nurses' station inside the facility. We consider clock-ins more than a mile away from the facility as fraudulent.

When you clock out in the app, remember to get a nursing supervisor's signature. Lastly, if you're sent home early, do us a solid and use the 'Being Sent Home' feature in the app.

If you can't (or forget to) clock in or out of a shift, no worries - you can manually submit your time using a Missed Punch Form by calling us at 1-800-485-9002.

Clocking In/Out Issues? Check out this article for tips

Don't leave your patients hanging. If you need to cancel or call out of a shift, you must do so in the app, giving us as much notice as possible. There could be consequences if you don't cancel or call out by the time specified in the app.

Car troubles? Your chariot awaits. Our partnership with Uber Health makes it easy for you to request rides to and from your shifts directly in our app. Learn how to request a ride here.

When you see the Guaranteed Shifts badge in your shift feed, it's money in your pocket, no matter what. You get paid for that entire shift if the facility cancels or sends you home early. Keep in mind that not all shifts are guaranteed. Everything you need to know about Guaranteed Shifts is right here.

When our nurses show up on time and own it, our healthcare facility partners consider us the rockstars of reliability. And when facilities trust us, they add more shifts to our app for you to claim. That's why we hold our healthcare professionals accountable for every shift they claim.

To be a successful member of the ShiftMed team, you must adhere to our attendance policy, keep your shift violations to a minimum, and do your best to maintain a high show rate. Get the full scoop here.

Nursing scrubs and appropriate shoes are the required ensemble. If you wear a hijab, you can still do you while working. Any scrub color works unless a facility says differently. But purple is our brand's signature color (wink, wink).

When you claim shifts, be ready to put your best foot forward because patients are counting on you. Please complete the tasks assigned by the facility within their protocols, which include completing all necessary care plans and charting. Additionally, we ask you to please conduct yourself professionally during your shift by:

When you arrive at the facility for your shift, head to the nurses' station and clock in using our app. The facility may also ask you to punch in on their system, which is fine, but make sure you use our app because it ties into your payroll.

When given your assignment, request the login information for their electronic medical records system to maintain proper patient documentation. If a login isn't provided, it's up to you to obtain the information from the nursing supervisor or director of nursing. Check out our documentation standards and guidelines for CNAs, LPNs and RNs.

Patients are counting on you, so it's unacceptable to walk out of a healthcare facility without the expressed permission of the nursing supervisor. If you're having an issue at a facility, please contact our Care Center at (800) 485-9002 or reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message! We consider a walkout of any kind as job abandonment and results in automatic termination.

Imagine you're at the end of a long shift, and a facility says you must stay and work an extra shift. What do you do? As part of our policy, we don't require you to work extra shifts.

Not to mention, there are instances where you can't stay due to health and safety concerns. For example, you can't stay for an extra shift if you've already worked more than 56 hours for the week or have worked 16 consecutive hours within 24 hours.

But if you can stay (and want to), please contact our Care Center at (800) 485-9002 or reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!. There's a good chance this extra shift isn't in the app, and we want to make sure you're appropriately paid.

ShiftMed values your work and strives to improve your life while claiming shifts with us—that's why we created our comprehensive ShiftMed Cares suite of perks. It's our way of helping you flourish personally and professionally so you and your family can thrive. Here's some of what we offer:

Care Center: (800) 485-9002

Chat Support: Go into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!.

Blog: shiftmed.com/blog

Follow us on Facebook, Instagram, and YouTube to get the scoop on new app features, promotions, important announcements, and more! We recommend checking out our blog for in-depth articles on ShiftMed topics and industry trends.

Join our private Facebook group (facebook.com/groups/shiftmed) to connect with other ShiftMed healthcare professionals across the country. It's also a great place to stay updated on everything ShiftMed and contribute your thoughts.

To become a group member, you must be a ShiftMed employee. When you request to join the group, we'll ask you for your name, phone number, and email address. Please use the contact information you have on file with us—that way, we can find you in our system and verify your employment.