Feature Stage: This feature is available for all ShiftMed app users with eligible banks.

NOTE: Only banks in the Real-Time Payment (RTP®) network can utilize Instant Pay. This network includes Chase, Citibank, Bank of America, Wells Fargo, and more! Click here for a full list of eligible banks.

ShiftMed Instant Pay™ is a free perk that lets you access up to 75% of your pre-tax earnings immediately after clocking out of a shift. All you do is go into the ShiftMed app and request the money you need, and we'll deposit the funds directly into your bank account with ZERO transaction fees.

How to prepare for using ShiftMed Instant Pay™:

  1. Click here to check that the direct deposit information you provided to ShiftMed is for a bank in the Real-Time Payment (RTP®) network.

  2. If your bank is on the list linked above, then great! You can start using Instant Pay as soon as you see it available in the app.

  3. If your bank is not on the list linked above, here are your options:

    1. Have another bank account that is on the eligible list? Wonderful! All you need to do is update the direct deposit information in the ShiftMed app to get Instant Pay access.

      1. Note: Your access to Instant Pay begins after we validate your bank account information. It can take up to a week for verification to occur.

    2. If you do not have an account with a bank eligible for Instant Pay, you can continue to use Next Day Pay® and get 75% of your earnings the very next day!

Direct Deposit Required

To utilize Instant Pay, you must set up your direct deposit in the ShiftMed app. Your access to Instant Pay begins after we validate your bank account information. It can take up to a week for verification to occur. This validation process also happens any time you update your direct deposit information.

Your bank must also be part of the Real-Time Payment (RTP®) network for you to utilize Instant Pay. You'll find out when you set up your direct deposit. If your bank isn't part of the RTP network, you can still get paid before payday by utilizing our free Next Day Pay® service.

You must be using a checking account for Direct Deposit, savings accounts are not eligible for Instant Pay.

Instant Pay Eligibility

You must clock in, clock out, and obtain a nursing supervisor's signature in the ShiftMed app to be eligible for Instant Pay. Also, be aware that you must clock out of your shift within 60 minutes of its end time. Once you submit your withdrawal amount on an eligible shift, you can't undo the request.

Instant Pay is not available for:

  • Cancelled Guaranteed Shifts®

  • Late Shift Cancellations

  • Sent Home Early Shifts

  • Orientation Shifts

  • Employees subject to wage garnishments

  • Friday evening shifts that end on Saturday after midnight

FAQs

Why don't I see ShiftMed Instant Pay™ in my app?

Instant Pay is only available to those who use a bank in the Real-Time Payment (RTP®) network. Click here to see a list of in-network banks.

How do I add my eligible bank so I can use Instant Pay?

It's easy! Just go to the 'Financials' tab in the app and tap 'Direct Deposit' to enter the new bank account information. Note: Your access to Instant Pay begins after we validate your bank account information. It can take up to a week for verification to occur.

Why can I only access up to 75% of my earnings?

When you work with ShiftMed, you're a W-2 employee, not a 1099 contractor. Therefore, you pay your federal and state (if applicable) income taxes every paycheck instead of paying a large lump sum at tax time. We hold 25% of your earnings to ensure you can pay these taxes. We deposit any remaining take-home pay in your account on the next scheduled payday.

How much do I pay in income taxes?

As a W-2 employee, you determined your income tax withholdings when you completed your W-4 Form during the onboarding process. You can also check out our blog post Payroll Taxes Explained to learn more.

Can I request Instant Pay on holidays?

The Real-Time Payment network enables you to request and receive immediate payment 365 days a year.

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