Please note: Due to COVID-19, background checks are taking longer to process than normal. As a measure to control COVID-19's spread many courthouses have been closed, which delays access to information needed to complete some checks resulting in longer processing times.
We at ShiftMed appreciate your patience during this time and will update you throughout your background check processing.
For all Minnesota Healthcare Professionals (CNA, LPN, RN) joining the ShiftMed team, see below for steps to complete your background check.
Background Check Steps:
Once your TB Test, Identification, and Professional License credentials are all verified by ShiftMed’s credentialing team, you will will be sent the MN Department of Human Services Background Study Notice of Privacy Practice.
You will see the MN DHS Background Study and Privacy Notice form in the 'My Documents' section of the ShiftMed app.
You must complete this form in order to continue your Background Check Process.
ShiftMed will process and verify your Background Check on the MN Department of Human Services website.
After your background check has been started, DHS will email out Consent and Disclosure Forms that must be completed. These forms must be completed within 14 days or the background check will be null and void.
If you have previously been fingerprinted and you have a satisfactory result, ShiftMed will process your Background Check and update your profile to complete your background check credential.
If you have not been fingerprinted before or too much time has past since your last fingerprinting, MN Department of Human Services may determine that you need to be fingerprinted. They use a third party company IdentoGo. IdentoGo will send you an email with your UE ID number and a link to use to schedule your fingerprinting appointment. The cost of the fingerprinting is estimated at $9.50.
You will need to notify ShiftMed when this has been completed by emailing bg@shiftmed.com.
Once the appointment is complete, ShiftMed will typically have access to the results within 7 - 10 business days. Your profile will be updated with the results to complete your background check credential.
Note: The ShiftMed app will notify you right away when you are available to start working.
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!