Background Check Prerequisites
Before you can start your background check, you must first have your core credentials verified. This includes your Professional License, Identification and I-9.
Background Check Steps for CNAs
Complete the NY DOH-CHRC Consent 102 form in the 'My Documents' section of the ShiftMed app.
ShiftMed will complete a Prometric Background Check.
You must have a valid, active New York CNA Professional License with no board actions or public orders.
Background Check Steps for LPN/RN
To initiate a background check, you must first unlock a shift
On the "Unlock Facility" page, find the Complete Requirements section.
Select the Background Check option.
Follow the on-screen prompts to complete the required forms directly in the app. You must finish these forms to proceed.
Check out this article for more information on Checkr background checks.
What Happens Next
Prometric results can be immediate, if no public orders or board actions.
Checkr Results are typically available within 2-3 weeks.
While processing, your Background Check credential will appear as "Pending" in the My Credentials section of the app.
The ShiftMed app will notify you right away when you are available to start working.
Once Your Background Check is Complete
When we receive the final results, your profile and credential status will be updated automatically. You will then see this requirement marked as complete.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!