What is Checkr?
Checkr is a consumer reporting agency (CRA) that gathers and provides background check reports for ShiftMed. Checkr collects data like court records and employment history, compiles it into a report, and delivers it to help inform hiring decisions.
Important Note: Some states use their own background check systems and may require additional steps, such as fingerprinting. For more information on what is required for your state, check out our State Specific Credentials article.
Which States Use Checkr?
Checkr is our trusted partner for conducting professional background checks in the following states:
State | License Type |
California | All |
Connecticut | All |
Georgia | RN only |
Hawaii | All |
Louisiana | RN only |
Maryland | All |
Missouri | All |
New Jersey | All |
New Mexico | All |
New York | RN only |
Pennsylvania | All |
South Carolina | RN only |
Tennessee | All |
Texas | All |
Virginia | All |
Wisconsin | All |
Some partner facilities may accept a Checkr background check in place of the standard State Background Check for the following states:
Alabama: Vaughan Medical Center
Arizona: Atlas Health
Georgia: CNAs at Encompass Health
Indiana: Norton HealthCare's post-acute facilities
Massachusetts: UMass Memorial and Encompass Health
Before You Begin
Before you can start your background check, you must first have your core credentials verified. This includes your Professional License, Identification and I-9.
If you try to request a background check without having your other credentials verified, the app will not allow you to make the request. You'll receive a message that says, "We are still waiting on other credentials."
Initiating your Checkr Background Check
To initiate a background check, you must first unlock a shift
On the "Unlock Facility" page, find the Complete Requirements section.
Select the Background Check option.
Follow the on-screen prompts to complete the required forms directly in the app. You must finish these forms to proceed.
Enter your personal and contact information into the app.
Read the summary of consumer rights. Electronically acknowledge that you read and understood the summary via the check box.
Read the disclosure document. Electronically acknowledge that you read and understood the document via the check box. If necessary, you'll also need to acknowledge the receipt of a specific city or state disclosure. For example, California has a separate disclosure from the general background check disclosure.
Provide your signature electronically to consent to the background check.
Background Check Status
Pending
Once you’ve completed the Checkr Background Check process, your background check status changes to ˈpendingˈ in the app, and the Checkr flow begins automatically.
While pending in the app, you can see what stage your background check is at by visiting your candidate portal on the Checkr website.
Verified
Once your background check is reviewed and cleared, the status will change from ˈpendingˈ to ˈverifiedˈ in the app.
The app will let you know when you can start claiming shifts.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles> Ask a Question!

