ShiftMed

Please note: Due to COVID-19, background checks are taking longer to process than normal. As a measure to control COVID-19's spread many courthouses have been closed, which delays access to information needed to complete some checks resulting in longer processing times.

We at ShiftMed appreciate your patience during this time and will update you throughout your background check processing.

For all Iowa Healthcare Professionals (CNA, LPN, RN) joining the ShiftMed team, see below for steps to complete your background check.

Once your TB Test, Annual Physical, Identification, and Professional License credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check.

You will see the Iowa Criminal History Record Authorization form and Iowa Abuse Check Authorization form in the 'My Documents' section of the ShiftMed app.

1. You must complete both of these forms in order to continue your Background Check process.

Once these forms has been completed, ShiftMed will process and verify your Background Check on the SING website.

1. Once your TB Test, Annual Physical, Identification, and Professional License credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check.
2. You will see the Iowa Criminal History Record Authorization form and Iowa Abuse Check Authorization form in the 'My Documents' section of the ShiftMed app.
   1. You must complete both of these forms in order to continue your Background Check process.
3. Once these forms has been completed, ShiftMed will process and verify your Background Check on the SING website.
    

Note: The ShiftMed app will notify you right away when you are available to start working.

If you have any questions, reach out to us in chat by going into the ShiftMed App &gt; Menu &gt; Help Center &gt; Help Articles &amp; Chat &gt; Messages &gt; Send Us A Message!