A promise is a promise. When you claim a shift, you're promising to show up for your patients. Not to mention, you agreed to our attendance policy when you signed the employee handbook, which states any of the following actions will result in a 14-day suspension:
3 call outs within the same pay period
4 cancellations within the same pay period
ANY call out within 2 hours of a shift
ANY no call, no show
**Following suspension all HCPs will be on a 30-day probation.
We also take our show rates very seriously. So, if you are an HCP that was recently been taken off suspension remember to only claim shifts that you can work! Until your performance improves, you will be able to claim up to 3 upcoming shifts and only shifts that start within the next 72 hours. Please note, if you have ANY VIOLATION (Callouts, Cancellations, Walkouts, and No Call No Shows) in the next 30 days, you are subject to termination.
Your show rate can be found in the side menu under your profile picture.
By reinforcing our attendance policy, we enhance the overall ShiftMed experience. Facilities see us as a reliable resource for quality shift fulfillment, patients receive the continuity of care they deserve, and our dedicated healthcare professionals have more shifts to choose from.