Badges are only required in certain regions and designated facilities. If you meet one of these criteria, your badge will be processed and mailed to you after completing your 10th shift. This normally takes 1-2 weeks. If you do not receive a badge and believe you are required to have one, please submit a request to our support team via our in-app Chat.
IMPORTANT: Badges are mailed to the address listed on your profile. To prevent delays, it’s important that your mailing address is up-to-date and accurate. You can update this information in the ShiftMed app.
A ShiftMed badge is NOT required to claim a shift.
Lost Badge?
Contact our Care Team by chat or phone to request a replacement.
Photo Requirements
Your badge photo is the same as your profile photo in the app. Since this photo serves as your identification for accessing certain facilities, it’s important to choose a professional and appropriate image. You can update your profile picture in the app at any time.
Quick Tip: If you wouldn’t wear it to work, it’s not suitable for your badge!
To help you select the right photo, here are some Do’s and Don’ts for your profile picture/badge photo:
✅ DO’s:
✔ Use a high-quality, clear headshot: Face should be well-lit, in focus, and centered.
✔ Wear professional attire: Opt for scrubs or business casual clothing.
✔ Keep a neutral or friendly expression: A natural smile is encouraged (avoid exaggerated expressions).
✔ Use a plain, light-colored background: Ensures your face is the focus.
✔ Ensure good grooming: Hair should be neat, and facial hair (if applicable) should be tidy.
✔ Follow workplace guidelines: Some facilities require specific dress codes (e.g., no hats, religious attire only if normally worn at work).
❌ DON’Ts:
✖ Use selfies or casual photos: Avoid cropped group photos, filters, or distracting backgrounds.
✖ Wear non-work-appropriate clothing: No tank tops, casual wear, or revealing outfits.
✖ Include accessories that obscure your face: Avoid sunglasses, hats (unless religious/medical), or excessive jewelry.
✖ Use overly dramatic makeup or hairstyles: Keep it professional and natural-looking.
✖ Submit old or outdated photos: Your badge photo should look like you now.
Remember: Your badge is part of your professional identity—choose a photo that reflects competence, approachability, and trustworthiness.
Questions?
If you have additional questions, start a chat with us in the ShiftMed app by going to Menu > Help Center > Help Articles & Chat > Messages > Send Us A Message!