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Getting Started: Genesis Healthcare Onboarding Guide for Healthcare Professionals

Everything you need to know about Genesis Healthcare Facilities!

Written by Shiftmed Care Team Leadership

ShiftMed Requirements

To begin onboarding through ShiftMed, all healthcare professionals will need to submit and complete the following within the ShiftMed app:

  • Proof of Identification (DL, Photo ID, Passport, etc.)

  • Social Security Number

    • Professional License: (6+ months experience)

    • You can upload multiple Professional Licenses and any Specialties, if applicable.

  • Training Manual: Complete directly within the app using the tap to sign feature.

  • Company Handbook: Complete directly within the app using the tap to sign feature.

  • Arbitration Agreement

  • Submit Work History (this is like uploading a resume)


Credentialing Requirements

Candidates must complete the following credentialing expectations:

RI – Coming soon

VT – Coming soon

WV – Coming soon


Background Checks & Screening

  • SAM

  • OIG

  • Background Check

  • Drug Screen (7 Panel – DE/NC Only)


Certifications

  • BLS (LPN/RN Only)


Health Requirements

  • PhysicalWithin 12 months of start

  • Not required in DE, MD, ME

  • TB Testing (accepted methods only):

    • TB Blood Test (QuantiFERON or T-Spot)

    • 1 or 2 Step PPD

      • If PPD is positive, a Chest XRAY is required

      • Chest X-Ray (CXR)

        • Note: Facility may require proof of prior positive TB test if using CXR

  • Flu Shot (or declination)Valid for current flu season

    • Flu season Nov 1 – Mar 31

      • Maine and New Jersey must supply medical exemption if not vaccinated

  • Hepatitis B — Vaccine series, positive titer, or declination accepted


Additional Training

  • Genesis Healthcare Required Education FormMust pass with 80%

    • Safe Resident Handling Education and Quiz

  • Dementia Training

  • ChartSmart Express Training – Nurses Only


What to Expect On-Site

  • Attire: Solid Scrubs unless stated otherwise

  • HCPs must bring a state or federal issued identification to the facility and always wear a photo badge.

  • For more information on facility- specific expectations or information, check out the Facility Information page in the app.


ShiftMed Attendance Policy & Expectations

  • Clocking in and out:

    • You are required to clock in and out for every shift using BOTH the ShiftMed app and the Genesis UKG system.

    • The Genesis UKG system requires clock in and out using the following: Two-Digits each Month and Day of DOB followed by last four of SSN.

    • You can verify whether your punches have been entered while at the UKG timeclock by following the instructions in the attached document.

  • Missed Punches:

    • If you are unable to use the app, you must promptly request a missed punch form from the Care Team to correct your time.

    • If you are unable to punch at the Genesis UKG System, complete the ShiftMed – Missed Punch Form.

  • Cancelling a Shift:

    • If you need to cancel a shift, you must report it in the ShiftMed app.

  • Attendance Expectations:

    • While ShiftMed operates as an “on-demand” or “PRN” platform and may categorize attendance events - such as call-outs, cancellations, and unscheduled shifts - using a weighted system (see more details here), our hospital partners maintain high attendance expectations and may consider any change to a claimed shift to be an attendance violation.

    • Failure to adhere to these procedures, or patterns of excessive lateness or cancellations, may impact your future shift opportunities at all Genesis Healthcare facilities.


Questions?

If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!

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