ShiftMed Requirements
To begin onboarding through ShiftMed, all healthcare professionals will need to submit and complete the following within the ShiftMed app:
Proof of Identification (DL, Photo ID, Passport, etc.)
Social Security Number
Professional License: (6+ months experience)
You can upload multiple Professional Licenses and any Specialties, if applicable.
Training Manual: Complete directly within the app using the tap to sign feature.
Company Handbook: Complete directly within the app using the tap to sign feature.
Arbitration Agreement
Submit Work History (this is like uploading a resume)
Credentialing Requirements
Candidates must complete the following credentialing expectations:
Background Checks & Screening
SAM
OIG
Background Check
Drug Screen (10 Panel)
Certifications
CPR/BLS Certification
American Heart Association (AHA)
Health Requirements
Physical Exam
TB Screening:
QuantiFERON or T-Spot blood test, or
Two-Step PPD, or
Chest X-Ray (if indicated)
Proof of immunizations or declination forms (requirements vary by state and facility)
Documentation
Government-issued photo ID
Professional references
Employment verification
Immunization records or approved declination forms
License and certification documentation
Abuse and Neglect Training Form
Elopement Training Form
Dementia Training Form
Experience Requirements (Verified Specialties)
Experience requirements vary by facility and position
Specialty experience may be required for certain units or assignment
Orientation Details
Some facilities may require two days of orientation
Day 1: Facility Orientation
Complete paperwork and receive badge/access.
Review facility policies, safety procedures, infection control, and emergency codes.
Receive EMR/charting training and tour the facility.
Day 2: Unit Orientation
Shadow staff on your assigned unit.
Learn resident care routines, documentation requirements, and where supplies and equipment are located.
Review shift expectations, reporting procedures, and unit workflows before working independently.
What to Expect On-Site
Charting system: Matrix
Please Note: Must have experience in Matrix Charting System
Dress Code
Scrubs
Wear clean, wrinkle-free scrubs in a solid color or subtle pattern.
Scrubs must fit properly:
Not too tight
Not excessively baggy
Pants should not drag on the floor.
Scrubs must be free of:
Stains
Tears
Fading
Offensive graphics or wording
A plain white or solid-colored undershirt may be worn under scrubs
Undergarments should not be visible
Footwear:
Closed-toe, closed-heel shoes or athletic shoes with slip-resistant soles are required
Clogs are permitted only if they have a back strap
The following are not permitted:
Open-back clogs without straps
Sandals
Flip-flops
High heels
Open-toed shoes
Hair & Appearance
Hair must be clean, neat, and kept off the face
Religious head coverings are permitted
Phone & Technology
Keep personal cell phones on silent during your shift.
No personal calls, texting, or social media use in:
Resident care areas
Nursing stations
Never photograph, film, or record residents, staff, or the facility without authorization.
Facility computers and equipment should only be used for work-related purposes.
ShiftMed Attendance Policy & Expectations
Clocking in and out:
You are required to clock in and out for every shift using the ShiftMed app.
Missed Punches:
If you are unable to use the app, you must promptly request a missed punch form from the Care Team to correct your time.
Cancelling a Shift:
If you need to cancel a shift, you must report it in the ShiftMed app.
Attendance Expectations:
While ShiftMed operates as an “on-demand” or “PRN” platform and may categorize attendance events - such as call-outs, cancellations, and unscheduled shifts - using a weighted system (see more details here), our hospital partners maintain high attendance expectations and may consider any change to a claimed shift to be an attendance violation.
Failure to adhere to these procedures, or patterns of excessive lateness or cancellations, may impact your future shift opportunities at all Name facilities.
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Question!