When an I-9 is still pending the Authorized Representative for an I-9 can be changed.

Go to the My Credentials page

The I-9 will be Missing

Select I-9

On this screen there will be the option to resend the original Authorized Representative the email, or you can edit/update the information and click "Send Email" to change the Authorized Representative.
​
​

After clicking send, you should see a green banner at the top of your screen letting you know that you have updated your Authorized Representative successfully.

For more information on what the Authorized Representative needs to do to complete the I-9 click here.