Whether you’re adding your checking account information for the first time or recently changed banks, we make it easy for you to manage your direct deposit directly in the ShiftMed app.
You can access the direct deposit section of the app by tapping the ˈhamburgerˈ menu on the bottom right-hand corner of your screen. Tap on the ˈFinancialsˈ section and then tap ˈDirect Depositˈ.
Adding Your Information
You can add your checking account information to the Direct Deposit section of the app once you’ve completed the onboarding process.
As soon as you can claim shifts, enter your checking account information into the app. Why? Verifying the information with your bank can take 3-4 business days. If we cannot verify your information in time for your first payday, we’ll mail a live check to the address we have on file for you.
Please be aware you must wait two weeks to use Next Day Pay® or ShiftMed Instant Pay™ as we need time to set you up to utilize these free in-app services.
Updating Your Information
You can update your direct deposit in the app at any time. Please be aware that when you change your checking account information, we need to go through the same verification process with your bank and need 3-4 business days to set you up for Next Day Pay or Instant Pay again.
Pro Tip: We recommend that you not change your direct deposit information with a Next Day Pay or Instant Pay request in process, as it could delay your earnings.
If you have questions about your Direct Deposit or need help, please ping us at (800) 485-9002 or start a chat with us in the app.