Please note: Due to COVID-19, background checks are taking longer to process than normal. As a measure to control COVID-19's spread many courthouses have been closed, which delays access to information needed to complete some checks resulting in longer processing times.
We at ShiftMed appreciate your patience during this time and will update you throughout your background check processing.
For all Massachusetts Healthcare Professionals (CNA, LPN, RN) joining the ShiftMed team, see below for steps to complete your background check.
Background Check Steps:
Once your Annual Physical, Identification, and Professional License credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check.
You will see the MA iCORI Acknowledgment Form in the 'My Documents' section of the ShiftMed app.
You must complete this form in order to continue your Background Check process.
Once this form has been completed, ShiftMed will process and verify your Background Check on the CORI website.
While ShiftMed is waiting for the MA iCORI Background Check to be processed, the status of your Background Check credential will show as ‘pending’ in the ‘My Credentials’ section of the ShiftMed app.
Once ShiftMed receives your MA iCORI Background Check results, your profile will be updated with the results to complete your background check credential. And, a copy of your background check will be emailed to you at the email address on your profile.
Note: The ShiftMed app will notify you right away when you are available to start working.
Should you have any further questions, please tap 'Get Help' in the ShiftMed app to start a chat with our support team.