Please note: Due to COVID-19, background checks are taking longer to process than normal. As a measure to control COVID-19's spread many courthouses have been closed, which delays access to information needed to complete some checks resulting in longer processing times.

We at ShiftMed appreciate your patience during this time and will update you throughout your background check processing.

For all Pennsylvania Healthcare Professionals (CNA, LPN, RN) joining the ShiftMed team, see below for steps to complete your background check.

Background Check Steps:

  1. Once your TB Test, Annual Physical, Identification, Social Security Card, and Professional License credentials are all verified by ShiftMed’s credentialing team, you will then be invited to complete your Background Check

  2. If you do not have a 2-year residency in the state of Pennsylvania - then your first step in the Background Check process will be to complete an FBI Background Check through the PA Department of Aging.

    1. More information on this process can be found here.

  3. If you do have a 2-year residency in the state of Pennsylvania or have completed the FBI Background Check, ShiftMed will run a PA Patch Background Check. The PA Patch Background Check can take up to 7-10 days to be processed.

  4. While ShiftMed is waiting for the PA Patch Background Check to be processed, the status of your Background Check credential will show as ‘pending’ in the ‘My Credentials’ section of the ShiftMed app.

  5. Once ShiftMed receives your PA Patch Background Check results, your profile will be updated with the results to complete your background check credential.

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