To claim shifts at our partnered Acute Health Systems, you must complete specific learning modules. These requirements vary based on your specialty, location, and prior facility experience.
How to Access & Complete Modules
Access methods vary by health system. Follow the instructions for your specific partner below.
SSM Health
Access the modules via the ShiftMed Learning Lab, an invite-only platform.
If you are in a relevant city, you will receive an invitation email (check your spam folder).
Use the provided credentials to register and create a new password.
Once logged in, select “My Courses” to begin. You may start, stop, and return to modules at any time.
Genesis Healthcare
Open the ShiftMed app.
Locate a Genesis facility shift in the Shifts Feed.
Select “Unlock” and complete the “Online Learning Certificate” requirement.
Your certificate will be reviewed instantly. A failed grade requires re-submission.
LCMC Health
After you upload all credentials, our team will provision your account.
You will receive login information from Cornerstone, LCMC’s learning platform.
Other Facilities Requiring Completion at Orientation:
Presbyterian
Hennepin
Southcoast
Kindred
After Completion
Upload a picture of your completion certificate into the ShiftMed app under the “Online Learning Certificate” credential for the respective health system (e.g., SSM or LCMC).
Time & Compensation
Time: Completion time varies. On average:
RNs/RTs: ~3 hours
CNAs: ~45 minutes
Current SSM staff: 5-10 minutes
Compensation: This is dependent on the specific health system and facility policy.
Support
For login issues, expired links, or other questions regarding the learning modules (LMS), contact our acute support team:
RNs/RTs: Text 571-470-7189
CNAs: Text 833-227-0421
All Staff: Call 1-800-485-9002 or email healthsystemsupport@shiftmed.com
Questions?
If you have any questions, reach out to us in chat by going into the ShiftMed App > Menu > Help Center > Chat & Help Articles > Ask a Questio