Need Help with Shifts?
Resources for Employees of ShiftMed
Issues with Clocking In and Out
Cannot log into the app
Blank Physical Form
Blank Tuberculosis Form
Who Do You Hire?
Is This a Part Time or Full Time Job?
Trouble uploading picture or documents
How Much Can I Expect to Make?
Where Do I Submit My Documents?
When will I get my name badge?
How do I update/change my address in the app?
Reasons Next Day Pay® or ShiftMed Instant Pay™ can fail
Why Can’t I Claim a Shift?
Clocking In and Out: What You Need to Know
9 reasons you’re unable to claim a shift in the app.
Claiming Your First Shift at a Facility
Why Show Rate Matters
Clocking In and Out: What You Need to Know
The NIH Stroke Scale Certification
Facility-Mandated Extra Shifts
Being Sent Home Feature
Tuberculosis (TB) Test Renewal Agreement
Annual Physical Renewal Agreement
Uber Health Rides: What You Need to Know
COVID-19 Vaccine Safety Education
COVID-19 Testing
Flu Shots
Guaranteed Shifts®: What You Need to Know
Facility Cancelled Shifts
What Should I Wear to My Shift?
Can I Wear My Hijab While Working?
Contacting Facilities Directly
What Should I Do if I'm Having an Issue with a Facility Supervisor?
My Attendance is Wrong on the App
Using the App
Holiday Rates
Child Care Resources
Claiming Your First Shift at a Facility
Establishing an Initial Show Rate
Maintaining Your Show Rate
Low Cancel Rate Badge
The Book Another Shift Feature
How to Unlock More Shifts
ShiftAdvisor℠: Personalized Shift Suggestions
Double Shifts: Commute Once, Get Paid Twice
N-95 Mask Fit Clearance
PointClickCare Overview
CNA Documentation: Standards & Guidelines
LPN/RN Documentation: Standards & Guidelines
Medication Administration
Dementia Patient Care
Caring for Blind or Visually Impaired Patients
How to Calculate Your Show Rate
California Breaks/Lunch - Clocking IN and OUT
CNA, LPN, and RN Specialty Shifts
SSM Workday Assistance - Password Reset
SSM Skills Assessment: What You Need to Know
ShiftMed Bundles
Using Kiosk for Clock In/Out
Using QR Code for Clock In/Out
How to Work with Genesis Health