ShiftMed Team

Reasons you are unable to claim a shift in the app.

Why Can't I Claim a Shift?

Why Don't I See Shifts in My Area?

Shiftmed Care Team Leadership

Erica Rodriguez

Megan Gonzalez

Need Help with Shifts?

The NIH Stroke Scale Certification

What to do when a facility requests you to continue working upon the end of your scheduled shift.

Facility-Mandated Extra Shifts

How to request a ride to and from your shift directly in the app.

Uber Health Rides: What You Need to Know

Get paid for the entire shift even if a facility cancels.

Guaranteed Shifts®: What You Need to Know

What Should I Wear to My Shift?

Where can I find resources to help with child care?

Child Care Resources

How to quickly identify facilities that rarely cancel on our healthcare professionals.

Low Cancel Rate Badge

Learn how to easily book another shift right after you complete one!

The Book Another Shift Feature

The more credentials you have, the more shift opportunities you have to choose from.

How to Unlock More Shifts

In-app feature makes finding and working double shifts virtually effortless.

Double Shifts: Commute Once, Get Paid Twice

How to complete your medical clearance assessment for an N-95 Mask Fit Test

N-95 Mask Fit Clearance

Proper documentation is critical to quality patient care.

Shift Documentation: Standards & Guidelines

Things you should always (and never) do when dispensing medication.

Medication Administration

Dementia Patient Care

Tips for daily interactions when caring for blind or visually impaired patients.

Caring for Blind or Visually Impaired Patients

How do I reset my password for SSM Workday?

SSM Workday Assistance & Password Reset

Discover all you need to know about completing your skills assessment during your orientation shift at SSM. Let’s dive in.

SSM Skills Assessment: What You Need to Know

Everything You Need to Know about ShiftMed Bundles!

ShiftMed Bundles

Unlock Exclusive Genesis Health Shifts with ShiftMed®!

How to Work with Genesis Health

Everything you need to know before, during and after an Orientation Shift

Orientation Shifts

FAQs and Tips when working with SSM Health

SSM: What You Need to Know

Everything you need to know about filtering shifts and updating your in-app preferences.

Managing Shift Filters & Preferences

Facility Shift Cancellation & Being Sent Home Early

Everything you need to know about clocking in and out for your shifts!

Clocking In and Out: What You Need to Know

Understanding Floating and Down-Resourcing at ShiftMed

Working

Find answers and get help from Intercom Support and Community Experts

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